Got Questions? We’ve Go Honest Answers.
General Questions
What is Reliable Cannabis?
Reliable Cannabis is an online cannabis store dedicated to providing high-quality cannabis products and accessories. We focus on reliability, education, and exceptional customer care.
Who can purchase from Reliable Cannabis?
You must be of legal age to purchase cannabis in your province, state, or territory (typically 18, 19, or 21 depending on local regulations). We verify age at checkout and/or delivery.
Are your products legal?
Yes. All cannabis products offered by Reliable Cannabis are sourced from licensed and regulated producers, compliant with federal and local cannabis laws.
Ordering & Payments
How do I place an order?
Browse our online store.
Add your favorite products to the cart.
Create an account or sign in.
Complete checkout and payment.
Receive an order confirmation email, followed by tracking information once your order ships.
What payment methods do you accept?
Reliable Cannabis accepts Visa, MasterCard, Discover, and American Express. All payments are processed securely through encrypted systems.
Can I cancel or change my order?
Orders can be modified or canceled only before they are processed for shipment. Please contact our support team immediately if you need to make changes.
Shipping & Delivery
Where do you ship?
We ship to all regions where cannabis delivery is legally permitted. Please check your local laws before placing an order.
How long does shipping take?
Orders are typically processed within 1–3 business days. Delivery usually takes 2–7 business days, depending on your location and selected shipping method.
Can I cancel or change my order?
Orders can be modified or canceled only before they are processed for shipment. Please contact our support team immediately if you need to make changes.
Is shipping discreet?
Yes. Every order is shipped in plain, unmarked packaging with no indication of cannabis or Reliable Cannabis on the exterior.
Products & Quality
Are your products lab-tested?
Yes. All Reliable Cannabis products undergo third-party lab testing to ensure potency, purity, and safety. Certificates of Analysis (COAs) are available upon request or listed on product pages.
How should I store my cannabis products?
Keep products in a cool, dry, and dark place away from sunlight, heat, and moisture. Always store cannabis out of reach of children and pets.
What’s the difference between Indica, Sativa, and Hybrid strains?
Indica: Typically calming or relaxing; great for nighttime use.
Sativa: Energizing and uplifting; often preferred for daytime use.
Hybrid: A balanced mix of both Indica and Sativa effects.
Returns & Refunds
Can I return or exchange a product?
Due to health and safety regulations, we cannot accept returns or exchanges on cannabis products once they have left our facility. If your order arrives damaged or incorrect, please contact us within 48 hours of delivery.
Do you offer refunds?
Refunds may be issued for defective, missing, or unshipped products. To request a refund, emailadmin@selflovebotanicals.comwith your order details and any relevant photos.
